About Us
AMS Servicing, LLC is headquartered in Buffalo, NY and is managed by executives with over 20 years of experience in defaults, foreclosures, bankruptcies and REO management.
Our tenured team of experts knows the importance of providing excellent customer care. Foreclosure is the choice of last resort for everyone involved and AMS Servicing works closely with its borrowers to keep them in their home. We are on the pulse of every option available for our distressed customers, and it shows in our track record.
Mission Statement
Our mission is to be a leading third-party servicer of choice by customizing our servicing platform to provide superior levels of service to borrowers. Our goal is to leverage our deep experience to both pioneer and adopt best servicing practices and to help our borrowers obtain the most complete information and understanding about their various options.
AMS Takes Loan Servicing Seriously
AMS Servicing is highly committed to its customers. Our experienced senior management team specializes in providing constructive solutions to borrowers and has a proven history of success in helping clients reach alternative workout arrangements.
AMS Servicing is proactive to help learn and understand each individual loan and its set of circumstances by executing the following business model:
- Early and frequent borrower contact
- Creative loss mitigation strategies
- Loan counseling to provide lending expertise and to help guide financial decision making
Our asset managers and customer service staff are trained to provide best practices in the industry including topics like insurance, escrow, taxes, collections policies and procedures, compliance and reporting.